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GTM Health Score

Twelve questions. Your weakest domain, a dollar estimate of the leak, and the system that fixes it.

GTM74
Sales61
CS38
Rev Int70
Weakest: CS OperationsTake the score (12 min)
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CS Operations

Renewal RadarNo renewal is ever a surprise.

It tracks every renewal against the runway a save actually needs and escalates on risk rather than on the contract date.

Start Your Leak ReportSee all of CS Operations
What Renewal Radar doesEscalates renewal risk early, with a named owner and an escalation date per account.
Its named limitIt escalates and schedules. It never commits your team to a discount or a concession.
The problem

Three ways a renewal is lost before the conversation starts.

01

The calendar drives the call. The conversation opens sixty days out, which is thirty days after the customer decided.

02

Every account gets the same runway. A one-year enterprise renewal and a monthly seat expansion are worked to the same schedule.

03

The owner is assumed. Everyone believes someone is on it, and the account finds out that nobody was.

What gets built

A rolling renewal view driven by risk, not by date.

A warm horizon of layered glass planes, one lit ahead of the others
  • Tracks every renewal against real runway, how long a save has historically taken for an account like this one
  • Escalates on signal, not on the calendar, a wobbling account surfaces in week six, not week fifty
  • Names an owner and an escalation date, so the account belongs to a person and a moment
  • Shows what changed since last week, so a stable account does not consume the same attention as a slipping one

It runs on read-only access to your systems of record until you widen it. Every action it takes is logged with the reason behind it.

What changes

Three things look different the week after it ships.

TodayThe conversation starts on the renewal date
With Renewal RadarRisk escalated while there is still time
TodayOne runway for every account
With Renewal RadarRunway matched to what a save actually takes
TodayAn assumed owner
With Renewal RadarA named owner and a date
How it is proved

It runs against your last twenty renewals before it escalates a live one.

Renewed, churned and the ones that were saved late, labelled by your team, run twice so the result is provably repeatable.

85%pass mark

Below it, or on any unsafe action, it does not ship, and we tell you exactly why. You get the score as a document. The fee buys the truth, not a pass.

Right data pulledMatches your judgmentSafe to act
Where it sits

One of two systems in CS Operations.

Its domain

CS Operations

Where retention is measured. Two systems surface risk early enough to act on.

See the domain
Upstream

Churn Signal Watchtower

A renewal conversation is only early if a signal made it early.

Read more
Downstream

Board Report Engine

Renewals and churn are half of the NRR line the board reads.

Read more
Before you build this

Is this the system that costs you the most?

Renewal Radar is one of nine. The Revenue Leak Report says which leak is largest in dollars, so you build the one that pays for itself first instead of the one that sounds most urgent.

Three weeksRead-only accessYours to keep
  • Every leak quantified in dollars
  • An Operating Map naming the sequence
  • Yours whether or not you build with us
Start Your Leak Report

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